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Action Request
An action request system is the premiere application platform and development environment for delivering service management solutions. An action request system is in use at more than 7,000 customers with 12,000 sites and 10 million users. 80% of 100 companies chose action request system as their Service Management application platform.
An adaptable application foundation, action request system has an intuitive drag-and-drop interface for adding fields to forms and modifying workflows, so your applications can be updated just hours after you receive the first change request.
A rapid application development environment for automating and maintaining business processes, action request system provides pre-built workflows for Service Management that make it fast and easy to deliver new applications. When your business processes get changed or updated, action request system is there to support you.
Why Does a Business Need Action Request?
Co-ordinating workflow using traditional paper-based and email communications is cumbersome, labour-intensive, and slow. Manual processes hamper the ability of your employees to organize their efforts and manage tasks efficiently through all the steps and approvals required for completion. They also make it difficult for management to document service level agreements and compliance regulations.
An action request system lets you replace outdated manual systems with workflow automation that speeds the handling of unique processes and optimises user productivity. The result is higher employee effectiveness and morale, lower costs, and improved visibility for management.
With the continually accelerating pace of business, finding new ways to enhance bottom-line efficiencies has never been more important to your businesses success. An action request system gives you the tools you need now to keep pace with expanding business demands … so you can ensure that your business is consistently aligned with the overall goals of your company.
The action request system is compatible with your existing infrastructure and includes the broadest suite of intuitive integration tools for application-to-application integration, including support for Web Services with no programming required.
With its request-centric, forms-driven, workflow-based architecture, the action request system’s development environment is optimised for efficiencies in Service Management application delivery.
To have a successful workflow throughout your business, set up an Action Request system.
