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Charter Web Services

World Class Customer Service powered by Continuum™

Complaint and Feedback Management

Charter Manager
Charter Gateway
Charter FSA Module
Charter Reporter
Charter Scanner
Charter Service Chain (Contact Centre)
Charter Service Chain (Frontline)
Charter Messenger
Charter Email Manager
Charter FAQ
Charter Survey
Charter Web Services

Complaints Management

Feedback Management

Proactive Feedback Management

Law Enforcement

Office Contact Numbers

TEL: +44 (0) 1932 250000
FAX: +44 (0) 1932 250001
Email: enquiries@charter-uk.com

Charter Web Services

Charter Web Services offers Charter UK customers the ability to integrate their existing systems quickly and easily with Charter Continuum. The use of Web Services dramatically reduces the amount of development costs for any integration work to Charter Continuum and also offers the ability to provide complaints functionality to third party systems and intranets to allow the quick capture of feedback and complaints away from the traditional customer service team.