Our Customers - Customer Service

Company Overview

World Class Customer Service powered by Continuum™

Complaint and Feedback Management
Finacial Services Complaint and Feedback Management
Commercial Services Complaint and Feedback Management
Goverment Services Complaint and Feedback Management

Office Contact Numbers

TEL: +44 (0) 1932 250000
FAX: +44 (0) 1932 250001
Email:  enquiries@charter-uk.com

Company Overview

A great British company with Global appeal

Since 1993, Charter UK has grown its reputation as a specialist provider of Enterprise Customer Complaint and Feedback Management software to the World’s leading brands & Customer facing organisations.

Our award winning software suite, Charter Continuum, provides an integrated approach for the management of all forms of feedback across an organisation and has been designed to suit all business environments with seamless integration into legacy customer relationship management and business applications.

Renowned for its flexibility, reliability, and powerful management reporting capabilities, Charter Continuum is a true cross sector software solution that has been successfully deployed in commercial businesses, public sector and not for profit organisations around the World.

By continually investing in product research and development, we have integrated the latest Customer management and communication technologies to ensure that Charter Continuum is the leading edge software solution of choice for providing departmental and enterprise wide feedback management.

How companies react to complaints and feedback is what makes the difference between mediocre organisations and market leaders. That is why businesses that invest in Charter Continuum understand that their success relies on satisfying their customers.