Charter Manager
World Class Customer Service powered by Continuum™
Office Contact Numbers
TEL: +44 (0) 1932 250000FAX: +44 (0) 1932 250001
Email: enquiries@charter-uk.com
Contact Screen
Contact Screen: The main Contact Screen is designed to bring information directly to your agent's fingertips. We achieve this through the integration of new and existing systems (e.g. databases, applications, intranet, internet, etc.) with Charter Continuum™, then store this valuable information in a centralised customer database.
Through the power of Charter Designer, the Contact Screen is tailored to provide your organisation with the most efficient means of managing customer interactions, while linking to other sources of data throughout your organisation to increase speed, efficiency and most importantly, your overall level of customer service. The Contact Screen may be customised per user, group or department to exactly match an agent's requirements for workflow and responsibilities.
Click here to Return to Charter Manager Page
