News Overview
World Class Customer Service powered by Continuum™
Complaint and Feedback Management
Office Contact Numbers
TEL: +44 (0) 1932 250000FAX: +44 (0) 1932 250001
Email: enquiries@charter-uk.com
News Overview |
New Financial Services White Papers – FSA Compliance
Two NEW and exciting papers addressing the issues surrounding FSA legislation and compliance.Charter have looked at compliance and reporting...
Read More »
Recent Retail Feature for BRC Solutions Magazine
What is the difference between a satisfied and a loyal customer and how is this affecting your bottom line?An overview of the challenges fa...
Read More »
Treating Customers Fairly - 18th November 2004
Strategic & Practical approaches to meeting FSA, Consumer & Investor ExpectationsA critical gathering for Customer Relations, Compli...
Read More »
Aug 2004 - FSA regulations - New Compliance Module
The Financial Services Authority has extended its regulation of mortgage, pensions, insurance and investment products to include general insurance and ‘pur...Read More »
July 2004 - Charter UK becomes BSi Registered Firm
Charter UK has become the first application software provider to gain CMSAS 86:2000 Certification from the British Standards Institute; providing au...Read More »
June 2004 - New Charter Web Site Launched
This, the new Charter UK website was launched on June 14th, 2004. Designed to deliver an improved visitor experience, it offers in excess of 10 times more...Read More »
June 2004 - Charter links up with The WOW! Awards
CEO of SOCAP Europe, inspirational public speaker and one of the UK''s leading Customer Service ''gurus'', Derek Williams, is the founder of ''The WOW! Awa...Read More »
May 2004 - Charter Law Enforcement team expand its product range
Charters fast growing range of Law Enforcement solutions have been expanded to include two new workflow modules; TSU and TELECOMS.- "Te...
Read More »April 2004 - Financial Services Authority – Regulation & Report
The Financial Services Authority is extending its regulation of mortgage, pensions, insurance and investment products to include general insurance and ‘pur...
Read More »Mar 2004 - Product Release News: Charter Continuum v1.6
With the introduction of the upgraded version, Charter Continuum™ improves productivity by adapting to the way larger companies operate, as the new upgrade...
Read More »
