Our Customers - Customer Service

Training

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Office Contact Numbers

TEL: +44 (0) 1932 250000
FAX: +44 (0) 1932 250001
Email:  enquiries@charter-uk.com

Training

Charter UK provides in-house and on-site training courses designed for users, administrators and system managers alike ensuring that your organisation gets the most out of your investment in Charter Continuum.

In-house training
One-day instructor led courses are held regularly in our dedicated training suite at Charter UK’s head office in the United Kingdom.

Courses are led by Charter UK’s Software Implementation Consultants ensuring course participants gain expert knowledge and understanding of Charter Continuum in a supportive learning environment.

On-site training
On-site instructor led training offers further advantages over in-house courses by minimising the time course participants spend away from their desks.

For larger groups in particular, on-site training can be more cost-effective and can be planned and delivered around in-company issues that would be too sensitive to broach on a public stage.

Contact Us
For course information, schedules and pricing, or to discuss your individual requirements please contact Mark Pybus, Charter UK’s Customer Services Manager.

Tel      +44 (0)1932 250000
Email   training@charter-uk.com

Customer Testimonials

‘I found the Continuum training at Charter UK’s office to be incredibly useful. All areas that I felt were relevant to my position and my current work were covered. I found the trainer to be very flexible to our needs and she involved us at every opportunity possible. She was also able to give us time to spend on our own, working on areas we felt we needed to with the knowledge that she would be able to support us should we encounter any difficulties. It also gave us time to think of any problems we may encounter working back on our own. Overall I am confident in what I have learnt from the training course, even more so knowing that the trainer has told me to contact her at any time should I need to do so. This continuing support following on from a training course is not something that is often seen and shows real dedication to the continuing improvement of a service provided.’

Hayley Daniels
Customer Care Manager
The British Airways London Eye
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‘My colleague recently attended a Charter Designer course held at your head office. I’d just like to say a huge thank you as he has come back full of ideas and solutions on how the system can work better for us and how we can be more productive.’

Julie Topp
Customer Care Manager
Starbucks Coffee Company (UK) Limited
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